Privacy Policy
Last updated: 10/23/2025
1. Introduction
Welcome to CLOX.AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Document Intelligence As a Service platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, company name)
- Documents and data you upload to our platform for processing
- Payment and billing information
- Communications with our support team
- Usage data and analytics about how you interact with our services
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our fraud detection and document intelligence services
- Process your documents using our AI models and workflow automation
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations and enforce our terms
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Documents processed through our platform are retained according to your subscription plan and can be deleted upon request.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Objection to processing of your data
- Data portability
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@clox.ai
Address: CLOX.AI, Inc.